Legal • Terms • SMS

Terms & Conditions

Effective Date: 12/01/2025

Legal Disclaimer

1- SMS Consent Communication:

The information as phone numbers, obtained as part of the SMS consent process, will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Defyn VN Payments, you may receive messages related to the following:

Customer care.
Merchant application and onboarding updates
Appointment or follow-up notification
Delivery notifications.
Public Service Announcement

Example: "Hello, this is a friendly reminder of your upcoming appointment with the installer this Saturday Feb 27th, 2026. You can reply STOP to opt out of SMS messaging from Defyne VN Payments at any time."

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your merchant application and onboarding updates, installation appointments, delivery notifications etc..

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Defyne VN Payments in the following ways:

By filling out a website form.

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.defynevnp.com/index.php or call us at 678-916-6668.

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy https://www.defynevnp.com/privacypolicy.php and Terms and Conditions https://www.defynevnp.com/terms.php pages.
Message frequency may vary.

SMS Terms of Service

By opting in to receive SMS messages from Defyne – VN Payments (“Defyne”, “we”, “our”, or “us”), you agree to the following SMS Terms & Conditions.

Types of SMS Messages

By providing your consent, you may receive SMS messages related to:

Merchant application and onboarding updates
Account or payment processing notifications
Appointment or follow-up reminders
Customer service and support communications

Your phone number and SMS consent will never be shared or sold to third parties or affiliates for marketing purposes.

Message Frequency

Message frequency may vary depending on account activity, service needs, or customer interaction.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message.
After opting out, you will no longer receive SMS messages from us unless you opt in again.

Help & Support

For assistance, reply HELP to any message
Or visit our website: https://www.defynevnp.com

Privacy

Your privacy is important to us.

We do not sell or share your personal information for marketing purposes
SMS consent is not shared with third parties or affiliates

Please review our Privacy Policy at: privacy-policy.php

Changes to SMS Terms

We may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.

SMS Terms URL

https://www.defynevnp/sms-terms